![]() In stores, provide the email address attached to your account to learn your balance and apply to your purchase. Once signed in, you will see your available MJ$ and maximum that can be redeemed in the payment section of the checkout process. On, just sign-in on any page to see your available balance. MJ$ expire two years after earning and are redeemed on a first-in, first out basis (in other words, we always use your oldest MJ$ that are closest to expiration). You do not earn MJ$ for shipping or tax charges, only from the item value. "Discounted items" includes items on sale or discounted via coupon code or use of MJ$. Full-priced items earn 10% back while discounted items earn 2.5%. If you leave the rewards program, any unused MJ$ will be voided upon completion of your request.Īll items we sell are eligible with the exception of gift cards or other items specifically noted. You may choose to leave the Moosejaw Rewards program at any time by logging in and clicking on the “Opt out Rewards Program” link within the My Account Summary page, Email, calling 877-MOOSEJAW (87) or in-store with help from our employees. We really, really don't want to that to happen, so please opt-in or we'll feel terrible. Pre-existing program members that fail to opt-in prior to Jwill be removed from the program, and any unused MJ$ will be voided. Existing program members prior to that date must still formally opt-in and accept the terms and conditions to continue to retain, earn and redeem MJ$. The program opt-in requirement was added on August 6th, 2019. A customer opting-in to the Moosejaw Rewards program is a separate action from establishing a user profile as a result of making a purchase. Once opted-in to the program, MJ$ will earn and accrue for redemption as described below until the MJ$ expire or the user leaves the program.Īll information collected and used to facilitate the Moosejaw Rewards program is directly related to the program's ability to provide value to the customer. Users can opt-in to the program while checking out on or at one of our stores or at any time within 30 days of purchase to accrue the MJ$ earned on that purchase. The program is FREE to join and membership is ongoing until or unless the user requests to be removed or is removed due to abuse of the program. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.All users must accept these terms and conditions and create an account with Moosejaw to opt-in to the program and earn, accrue, retain and redeem Moosejaw Reward Dollars (MJ$). The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. A tracking number is sent as soon as the order ships. How fast your item arrives depends on a number of factors including, shipping address, processing time, and shipping method. As a marketplace items ship from a variety of different warehouses across the USA. Most items ship within 1-2 business days. Some items do not qualify for return or exchange and will be evaluated on a case by case basis. In order to process a return you can send an email at When emailing be sure to include your order number, the item you would like to return and why. You can view a seller return policy before you purchase an item by viewing the Returns and Refunds page of the Seller's profile page. Seller Return Policy When you order from a seller your return will be sent back to the seller instead of. Items will be subject to the return policy of the individual seller (Merchant). Merchant return policies are different for each brand that we sell. is a marketplace representing several different brands and shops.
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